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Tuesday, September 8, 2020

Largest Efficiency Opportunity for Community Banks – Automating Credit Review and Renewal of Business Loans Under $250k



89% of C&I business loans held by community banks, banks under $10 Billion, are under $250,000 according to FDIC. 


Most financial institutions monitor, risk-rate and schedule portfolio reviews for these loans just as they would for loans over $1MM.  Officers and relationship manager contact the customer for financial and other information for renewals and review.  Data is captured in spreadsheets and shared.  Credit officers complete financial and collateral analysis.  Compliance information is documented.  These loans follow workflow processes designed for much larger and more complex loans.  The result is a highly inefficient process for what is truly required for these loans and a unwieldly customer experience.

Sound and compliant automation today allows a stream-lined and efficient process.  Our Automated Lending EXperience (ALEX) provides sound credit monitoring and underwriting in monitoring and renewing these loans.  Monitoring reports are automatically generated with exceptions and action recommendations.  Reviews and renewals are completed with digital automation.  And best of all, the customer experience is greatly enhanced with automated notifications, simplified processes and a great experience through e-sign.  As Mike Moore of Pennian Bank pointed out, “The simplified and sound process of ALEX is greatly simplified over the workflow required for our larger and more complex loans.

Learn more about our Automated Lending EXperience for credit monitoring and loan renewals at RCGILTNER.

Monday, August 31, 2020

Tech Report Says Automation Most Important

Community bankers say the customer experience is their highest priority.  Automation, in-branch or out, is their most important approach according to the BankDirector 2020 Technology Report. They rate service to customers through technology and personal branch service as equally important.


That is why our Automated Lending Experience (ALEX) leverages what is best about you - personal, local and relationship-based service - with the technology we provide to automate lending in-branch or out.  Learn more about how banks $100M to $13B are drastically improving automation and the customer experience with ALEX at RCGILTNER.



Thursday, August 13, 2020

Lenders Going to Digital Loan Automation with Personal Service with COVID-19

The BAI's new report, Lenders Going Digital to Deal with COVID-19, documents the requirement now to deal with customers often remotely.  At the same time community banks leverage their local, personal and relation-driven service.  As the BAI points out:

"Lenders need to balance the digital and personal."

                    Terry Badger, Editor, BAI

That is why we provide the Automated Lending EXperience (ALEX).  It integrates what is best about you – local, personal, relationship service with sound underwriting – with what is best about the technology we provide to you – simplicity,  speed and efficiency.



Learn more about ALEX at RCGILTNER.

Monday, May 4, 2020

How to Prepare for Paycheck Protection Loan Forgiveness


Gregory S. Schreacke, CPA
CEO, RCGILTNER Digital Lending


Many who have received Paycheck Protection Loans are eager to know how to apply for the forgiveness component of these of these loans. Ambiguity still exists as specific guidance from the SBA has still not been released.  Hereis what bankers and borrowers might expect based on current information.

For Bankers Concerning PPP Forgiveness

Bankers are in the business of helping their customers.  However, the lack of SBA guidance on how forgiveness of PPP loans will work leaves a frustrating lack of clarity that bankers cannot remedy. Bankers are advised to acknowledge we are all waiting for guidance, and:
·       Avoid making statements that suggest that the rules for forgiveness assessment are settled.
·       Recommend that customers consult their other trusted advisors (accountants and lawyers) for guidance in formulating strategies to achieve optimal loan forgiveness.
·       Ensure that any guidance provided clearly indicates that the standards are unsettled and that the bank is in no position to opine on how the law will ultimately be interpreted.
·       Suggest best practices that will be useful regardless of how the law is ultimately interpreted (record keeping, account segregation, types of records likely needed to demonstrate compliance with forgiveness standards); and
·       Reference to relevant government issued rules and guidance.

For Borrowers Concerning PPP Forgiveness

This section for borrowers in presented in two parts: A. Review of Paycheck Protection Rules and Ambiguities which is meant to assist in understanding the confusion about forgiveness, and B. Preparing for Forgiveness, the steps borrowers can use to prepare for forgiveness.

I.                    Review of Paycheck Protection Rules and Ambiguities
For businesses, sole proprietors and self-employed individuals, the Paycheck Protection Program allows loans equal to 2.5 time monthly allowable payroll and related expenses. Components of these loans may be forgivable if the proceeds are used for allowable payroll, rent, interest and utilities over the eight-week period following the receipt of the loan.  Certain limitations exist such as 75% of the funds to be forgiven must be used for payroll.
The American Institute of CPAs, AICPA, has reviewed the ambiguities of PPP forgiveness, and is making the following broad recommendations for the PPP application and forgiveness process.  We have no knowledge if these will be accepted.
  • The eight-week covered period under PPP should align with the beginning of a pay period, not the date loan proceeds are received.
  • The eight-week period should be flexible, with businesses able to choose to commence it once stay-at-home restrictions are lifted instead of when loan proceeds are received.
  • Full-time equivalents (FTEs) should be calculated using a simple wage-based proxy when hours worked are not tracked by the employer (e.g., for salaried workers or those paid by piece).
  • Payroll reduction calculations should be based on an employee’s average payroll per week in the eight-week period compared to the prior quarter, rather than comparing total compensation in the periods. Loan forgiveness is reduced if an employee’s compensation decreases by more than 25% but an eight-week period will naturally have 33% less payroll than a 12-week quarter.

These recommendations reflect the confusion about exactly how forgiveness may happen.  The lack of clarity is particularly well defined by Evergreen Small Business and summarized below.
A.      The 8-week period for forgiveness immediately after funding occurs while many states are still in quarantine, making use of funds more challenging.
B.      Headcount reduction or pay rate reduction during the 8-week period after the receiving the loan could limit forgiveness.
C.      The re-hire window is limited and leaves open what to do with re-hires after 8 weeks.
D.     The 25% non-payroll costs limitation and failing to spend at least 75% on payroll may present challenges.
E.      Self-employed individuals and sole proprietors are likely limited to 75% loan forgiveness by SBA rules.
F.       Documentation is critical and not fully clarified.

Our next section provides likely documentation required for forgiveness by entity type for your preparation with thanks to AICPA, no specific guidance exists.


II.                  Preparing for Forgiveness

A.      Loan forgiveness documentation for corporations, LLCs and partnerships.

1.      Payroll tax reports: 2020 IRS Forms 941, state income and unemployment tax returns that include the 8-week covered period. (See recommendation below regarding 8-week covered period.) If your organization contracts with a payroll provider or Professional Employer Organization (PEO) you can supply other documents, such as reports reflecting employment tax returns filed.

2.      Compensation and FTEs: In general, payroll reports which will include the following:
a. Gross wages for each employee for the following:
      i. During the 8-week covered period
                    ii. During the most recent full quarter before the 8-week covered period
  b. Identifying employees who during any period in 2019, received an annualized pay of more than $100k and also employees whose principal place of residence is outside the U.S.
c. State and local employer taxes assessed on an employees compensation (i.e. SUTA) during the 8-week covered period
d. The average number of full-time equivalents (FTEs) per month for the following:
i. During the 8-week covered period
ii. Feb. 15 through June 30, 2019
iii. Jan. 1 through Feb. 29, 2020
     Note: borrower elects which period, ii or iii, to compare to i

3. Group health care benefits: Documentation showing total costs paid for all health care benefits, including insurance premiums paid by the organization under a group health plan. a. Include all employees and company owners. b. Do not include employee withholdings for their portion of contributions to the plan.

4. Retirement plan benefits: Documentation showing the sum of all retirement plan funding costs paid by the organization.
a. Include funding for all employees and the company owners.
b. Do not include employee withholdings for their portion of contributions to the plan.

5.  Other documentation: Canceled checks, receipts, account statements or other documentation of payment for other eligible costs incurred and paid during the covered period such as mortgage interest, lease payments, utility payments.

B.  For Sole Proprietors Having More Than One Employee

1.      The 2019 Form 1040 Schedule C to verify net income (line 31) for owner income replacement calculation.

2.      Provide payroll documentation including 2020 IRS Forms 941, state income and unemployment tax returns that include the 8-week covered period, including documentation of healthcare and retirement benefits costs. Exclude owner from healthcare and retirement costs.

3.      Canceled checks, receipts, account statements or other documentation of payment for other eligible costs incurred and paid during the covered period such as mortgage interest, lease payments, utility payments. Note: these types of expenses must have been deducted on the 2019 Form 1040 Schedule C to be eligible for forgiveness.


C.  For Sole Proprietors Having One Employee, 1099 Provider or Self-Employed

1.      For individuals with self-employment income who file a Schedule C (for farmers Schedule F, line 34) or a 1099, the Administrator, in consultation with the Secretary, has determined that it is appropriate to limit loan forgiveness to a proportionate eight-week share of 2019 net profit or 1099, as reflected in the individual’s 2019 Schedule C (for farmers Schedule F, line 34) or a 1099.  You will only be eligible for about 74% of your loan to be forgiven, although final guidance may allow you to round this to 75%.

2.      To illustrate this, if your 2019 Schedule C or 1099 shows exactly $48,000 of profit or income in 2019, so you earned $4,000 a month and $923 a week in 2019.

3.      Your loan likely equaled 2.5 times $4,000, or $10,000. But forgiveness equals 8 weeks times $923 per week, or $7,384.  You will want to provide your 2019 Schedule C or 1099 as documentation for profit last year, and your payroll records and/or cancelled checks showing you paid yourself the $7,384 during the eight-week forgiveness period.  Sole proprietors or self-employed may be able to pay themselves at a higher rate during the 8-period to achieve full forgiveness of the loan.