Thursday, June 19, 2014

Why "No Overdraft Fees Ever" Campaign Drives Customer Acquisition

Research by the Pew Trust  documents that a massive 70% of customers are “very concerned” about overdraft fees.  But some may doubt that a marketing campaign offering “no overdraft fees ever” would motivate consumers.

Our clients can attest to the results, but here in addition is some strong evidence.  Huntington Bank took the small step a couple of years ago to offer a “24 hour no overdraft grace period.”  This small step drove a 10-fold increase in new accounts according to CMO David Clifton in the article, “Campaign Yields Double Digit Growth.”


Our campaign with PaySound® offering no overdraft fees ever drives new customers to your organization.  Only a portion of the new openings take this account, and the campaign drives new customer volume for all accounts.  And best of all, our product structure assures no cannibalization of existing revenue.  Want to learn more?


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