Non-bank digital lenders like Lending Club and now recently
Goldman Sachs focus heavily on consumer loans under $30,000, often
unsecured. It is useful for regional and
community banks to see this is their biggest opportunity as well in
implementing digital and mobile technology.
First, as the American
Household Survey of Consumer Debt shows, the largest segment of consumer
debt behind mortgage is personal loans often unsecured. Further, the May, 2016, FRBNY
Quarterly Report on Household Debt and Credit shows by far the largest loan
accounts held by households are credit card accounts.
In addition to significant size opportunity, personal loans
also represent the type of loans where consumers most want simplicity and
speed on a smart device. More complex
loans require more time and thought by consumers. Further, personal loans are the largest
unserved loan customer base for community and regional banks as they have given
up this market in the last 30 years to credit cards and others. Yet, they bank these customers with checking
accounts who are holding these personal loans elsewhere. Digital, mobile lending technology provides
an efficient and profitable delivery system, previously unavailable to community
banks, that they can now leverage.
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