The American Banker documents today that community
banks need a sleeker approach to small business lending. The article makes the great point that most
of the 28 million of the 28.5 million small businesses are sole proprietors with just one or a handful of employees.
They have checking accounts with community and regional banks, but not
any lending relationship. Yet, the FDIC Survey of
Small Business Lending shows half of these have lines of credit averaging
$12,000 elsewhere, reflecting a total revenue market of $23 Billion. The American Banker
points out that most community and regional banks have the same lending and
underwriting process for all small business loans.
“Prospective
borrowers are required to provide far more documentation than is necessary for
prudent underwriting.
It
is not uncommon for banks to employ the same application and underwriting
processes for all loans, regardless of the size or complexity of the request or
the risk profile of the borrower.”
Claude Hanley in
the American Banker 2/25.2015
A more automated, customer-friendly process is a competitive
necessity, particularly today with the booming digital lending by non-banks to
small businesses as documented in the Harvard Business Review Whitepaper: “The
State of Small Business Lending”
The good news is automated, digital lending to small
business done through community and regional banks completed in minutes online
with no paper is available with our services like PaySound Business and CashFlow Checking. The banks keeps all the
revenue and balances but leverages a cloud-based technology platform requiring
no integration to the core and with no customer-identifying information in the
cloud. It is time for your bank to start
leveraging digital lending to provides services to your customers through your
retail branches requiring no lending knowledge or directly to customers on the
web.
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