The research report, Strategies
and Best Practices of U.S. Community Banks, states clearly “Community banks are primarily targeting small businesses,
as this profitable segment offers a high ROE of 35%.”
But your small
business strategy needs to be updated for the new digital environment. At the typical community bank, processes are
in place to well service small business credit needs of $250k or more. But loans under $100k which average only $15k
have the same process of risk management and underwriting as more complex
loans. As a result, community banks penetrate only about 10% of their small
business checking accounts with loan services because the majority need only
small loans. The result is community
banks are missing a $29 billion revenue source.
Further, new
digital lenders as illustrated in the Harvard Business School study this year, “The
State of Small Business Lending,” are stealing small business customers and
moving into large loans with digital strategy.
But you can fight
back today with your own small business digital strategy growing revenues 30%
from existing customers and driving new customer growth. Just check out our digital CashFlow Checking strategy for
small business.
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